ExpressBins LLC Privacy Policy & SMS Terms
Welcome to ExpressBins LLC (“Company”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This combined Privacy Policy and SMS Terms outlines how we collect, use, disclose, and safeguard your information—including via SMS text message communications—when you use our trash bin cleaning services, visit our website, or otherwise engage with us.
By using our services or subscribing to our text messages, you agree to the practices described below. If you do not agree, please refrain from using our services or signing up for SMS notifications.
1. Information We Collect
Personal Information
- Name
- Email address
- Mailing address
- Phone number (including mobile)
- Payment and billing information
- Any other information you voluntarily provide
Technical Information
- IP address
- Browser type and version
- Pages visited and timestamps
- Cookies and other tracking technologies
Service-Related Information
- Service location (if provided for on-site cleaning)
- Scheduling and service preferences
2. How We Use Your Information
Service Provision
- To schedule and perform trash bin cleaning services
- To communicate service updates, billing, and changes
Notifications and Alerts (Including SMS)
- To send text message reminders, service updates, promotions, and announcements
- You may receive between 1–4 SMS messages per month, depending on service needs or promotions
Customer Support
- To respond to inquiries or feedback
Business Operations
- To improve and personalize services
- To analyze trends and optimize service delivery
Legal Compliance
- To comply with applicable laws and enforce our Terms of Service
3. SMS Terms and Conditions
By opting in to receive text messages from ExpressBins LLC, you agree to the following terms:
Message Types
- Promotional Offers: Discounts or marketing campaigns
- Informational Updates: Service reminders and schedule notifications
Message Frequency
- 1 to 4 texts per month (may vary)
Message & Data Rates
- Message and data rates may apply based on your mobile carrier plan
Opt-Out Instructions
- Text STOP to unsubscribe at any time
Help & Support
- Contact us at 404-220-9796 or info@expressbins.com
4. Data Sharing & Limitations
- No Third-Party Marketing: We do not sell or share your information for third-party promotional use
- Service Providers: We may share your data with trusted vendors (e.g., payment processors) solely for service delivery
- Legal Disclosures: Information may be disclosed if required by law or government request
- Business Transfers: In a merger or acquisition, your data may be transferred with appropriate notice
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion
- Opt-out of specific processing activities
To exercise these rights, contact us using the details below.
6. Data Security
We implement reasonable safeguards (technical, administrative, and physical) to protect your personal information. However, no method is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain your data only as long as necessary for the purposes described in this policy or to meet legal requirements. After that, we securely delete or anonymize your data.
8. Cookies & Tracking
We use cookies to enhance your browsing experience, analyze usage, and improve our site. You may disable cookies via your browser settings, but this may impact functionality.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us information, contact us so we can remove it.
10. Changes to This Policy
We reserve the right to update this policy. We will revise the “Last Updated” date and notify you of significant changes through our website or other communications.
11. Contact Us
If you have any questions, need assistance, or wish to exercise your rights, please contact:
ExpressBins LLC